Website Policies & Procedures

Terms of Sale 

Your Payment Method is charged upon submission of any order, regardless of such order’s content. Applicable taxes, if any, may be added to your order, depending on your location of shipment or the type of products you purchase. We may decline an order, for any reason or no reason, and subject to a refund, may cancel an accepted order at any time. We generally ship orders using third party carriers within 1-3 business days of accepting an order. Delivery date will vary depending on the carrier and your location. To make a change to your order or shipment address, an exchange, or to cancel your purchase, you must cancel or make that change before your order ships. No cancellations or changes are permitted after shipment. Any change to an order may cause a delay in shipping and/or delivery.

Except where noted at the time of purchase, you may return any order, or product within an order, you purchase through www.katburki.com within fifteen (15) days of receiving the order, provided that the returned product(s) is still in its original condition. Upon acceptance of a return, we will refund the purchase price to your Payment Method. Shipping and handling charges are not refundable.

By your purchase of Products, you agree and hereby consent that we may contact you to request a review, feedback, or commentary regarding our Products and Services. 

Shipping
KatBurki.com offers Free Shipping on Ground orders within the Continental U.S. International orders are billed the calculated rate of shipping, and duties & taxes will be collected by the carrier at the time of delivery. Orders are processed within 1-2 business days on all in-stock items.  

Maximum Purchase
You may purchase up to five units of each item. 

Sales Tax
We are required by law to apply sales tax to orders for the following states: CA, CT, and NY.

Returns

We hope that you love our products as much as we do! If for any reason you are not completely satisfied with your purchase through www.katburki.com, we are happy to accept products in their original, untouched condition or products within fifteen (15) days from date of delivery, for a full refund.

To request a return, please email Kat Burki Customer Service at: customercare@katburki.com. Any merchandise being returned must be packed in its original shipping box, using the provided return shipping label.

Once we receive your returned item(s), please allow up to ten (10) business days to process your refund and send email confirmation. 

Returning a Gift:
If you are returning a gift, please email Kat Burki Customer Service at customercare@katburki.com to arrange for your return.